Have A Question? We're Here To Help! :)

Have a question about your order? Want to know how to change your membership details or make a special request? You've come to the right place! Please take a look at our Frequently Asked Questions below and if none of them answers your question, use the Contact Us form below to send us a message and we'll get back to you ASAP. Have a great day!

- Staff @ ZenDoodle

Frequently Asked Questions

How Do I Change My Member Details?

Need to update account details like your email address or payment method? No problem at all! Send us a message with the form below.


How Do I Change My Password?

Make sure you're logged out by clicking the "Log Out" button in the top right corner. Then visit our members page at https://members.zendoodle.co and click the "I Have Forgotten My Password" link and enter your email address to reset your password.


How Do I Cancel My Subscription

While we hate to see you go, it's easy to cancel or pause your subscription at any time. Just send a message with the form below.


Can I Make Requests?

Of course! We love hearing from our members! Just let us know what you're looking for using the form below (or by visiting our contact us page) and we're happy to help create any designs or themes you may be looking for!


When Will My Items Ship?

All items are subject to a handling period before they are dispatched. However 99% of orders are shipped within 3-5 days of payment. If you have a question about your order or more specific delivery times please send us a message using the Contact Us form below.


Contact Us

Still Need Help? Send Us A Message!

Send Us Snail Mail

ZenDoodle
c/o Nolan Direct Inc.
78-204 George St.
Ottawa, Ontario, Canada
K1N 5W1